Customer Service

When ordering a product you can enter a location for drop shipping. We do not offer split shipping at this time. We currently only use UPS to ship our print products. UPS will not ship to PO Box addresses and therefore, we cannot ship print products to a PO Box. When possible we attempt to combine shipments of products.  However, due to different production times and production locations, this is not always possible. Any packages returned or re-routed in the event that the incorrect address is provided are subject to reshipment fees.

Fox Marketing and Print Group, LLC is committed to protecting the privacy of our customers. We believe it is important that everyone who accesses a Fox Marketing and Print Group, LLC website understands what kind of information is or may be collected through the website, how that information is or may be collected and used, and the measures that Fox Marketing and Print Group, LLC takes to protect the integrity of any personally identifiable information that you may provide to us.

This Privacy Statement applies to data collected by Fox Marketing and Print Group, LLC through its websites (and the services available via these websites) that link through to this Privacy Statement. It does not apply to Fox Marketing and Print Group, LLC websites, services and/or products that do not display or link to this statement, or that have their own privacy statements.

What Kind of Data and Information Does Fox Marketing and Print Group, LLC Collect?

Certain information that identifies the type of web browser and language, access times, the domain name and specific pages visited will be automatically captured whenever a visitor accesses a Fox Marketing and Print Group, LLC website. Fox Marketing and Print Group, LLC does not collect any other data or personally identifiable information unless the user provides it to us.

Fox Marketing and Print Group, LLC's websites are primarily for business-to-business and business-to-consumer purposes and transactions. A user is required to register in order to utilize the full functionality of the website. Registration requires that you provide Fox Marketing and Print Group, LLC with certain information that is potentially of a personal nature. For example, Fox Marketing and Print Group, LLC will ask you for your e-mail address, name, company name, address and telephone number. You will also be asked to create a password that, along with your e-mail address, will enable you logon and use the Fox Marketing and Print Group, LLC website in the future.

If you place an order, make a purchase, or sign up for a paid membership or subscription service, Fox Marketing and Print Group, LLC will also ask for additional information, such as a credit card number and billing address, and/or bank account information. This information is used to create a customer billing account. Fox Marketing and Print Group, LLC may also assign you a unique identification number that is matched against the information you provide to Fox Marketing and Print Group, LLC. Your personally identifiable information will also be matched against any material you upload to Fox Marketing and Print Group, LLC for print fulfillment.

Once you have registered with Fox Marketing and Print Group, LLC, each time you visit our website we may collect information about your visit. This may include the pages you view, the links you click on, and other actions you take as you view and/or use Fox Marketing and Print Group, LLC's sites and services. Should you place an order, request a quote, or utilize one of our interactive graphic design tools, all details of any such transaction will be captured.

If you place an order and upload a data file to Fox Marketing and Print Group, LLC for print fulfillment, there may be personally identifiable information contained in this data file (e.g. a name, address, telephone number and e-mail address on a business card file). This information may be yours or that of someone else. If it belongs to someone else, we will assume that this person has authorized you to forward this data to Fox Marketing and Print Group, LLC. If you are not authorized to send such data to Fox Marketing and Print Group, LLC, you should not upload the file.

What Use Does Fox Marketing and Print Group, LLC Make Of The Information It Collects?

Fox Marketing and Print Group, LLC uses the information it collects through its websites to operate and improve these websites, deliver the services or carry out the transactions you have requested, administer you account and generally operate our business.

We may use the information we collect in conjunction with analytic tools to help us determine the level of services and products we offer, improve the ease of use of our sites or services (such as by remembering information you have already entered), enhance our customer service, and to display content that can be tailored to specific customer interests, preferences and/or market segments.

Fox Marketing and Print Group, LLC does not support third-party advertising on its websites, however, Fox Marketing and Print Group, LLC may promote Fox Marketing and Print Group, LLC products, services, special promotions, new features, etc., on the websites and we may use some of the information we collect in order to personalize the promotions that may appear when you access our sites.ÊÊThe ads that you may receive may be selected based on your chosen membership level, product categories previously ordered, pages you have viewed and links you have clicked when using Fox Marketing and Print Group, LLC websites.

The personal information collected on Fox Marketing and Print Group, LLC's websites may also be used to directly communicate with you. Your e-mail, mailing and/or billing address may be used for welcome letters, order confirmation, upload confirmation, job status updates, billing information and reminders, and technical service issues. Fox Marketing and Print Group, LLC may also occasionally send you product or customer service surveys, or promotional correspondence to inform you of other products or services available from Fox Marketing and Print Group, LLC.

Information contained in data files uploaded to Fox Marketing and Print Group, LLC for print fulfillment is received and stored by Fox Marketing and Print Group, LLC, but we do not use this information for any purpose other than fulfilling the requested print job.

Fox Marketing and Print Group, LLC Does Not Share Your Personal Information.

Except for the limited Fox Marketing and Print Group, LLC-related purposes described in this Statement, your personally identifiable information is not disclosed outside of Fox Marketing and Print Group, LLC. We do not sell, rent or lease your name, billing or mailing address, e-mail address, phone number or other personally identifiable information to others.

Some personally identifiable information that you provide to Fox Marketing and Print Group, LLC must necessarily be disclosed outside of Fox Marketing and Print Group, LLC in order for us to provide our services to you. For example, to ship an order we must disclose the shipping information required by the carrier. Fox Marketing and Print Group, LLC may also retain third parties to provided limited services on our behalf, such as hosting websites, programming development, transaction processing, or performing statistical analysis of our service offerings. Under certain circumstances, these third party companies may need or be given access to personally identifiable information in order to deliver their services to Fox Marketing and Print Group, LLC. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or any legal process served on Fox Marketing and Print Group, LLC; (b) respond to authorized requests of governmental or law enforcement agencies; (c) protect and defend the rights or property of Fox Marketing and Print Group, LLC (including the enforcement of our agreements); and/or (d) act in urgent circumstances to protect the personal safety of users of Fox Marketing and Print Group, LLC services or members of the public.

Circumstances may arise when, for business purposes, Fox Marketing and Print Group, LLC may decide to sell, merge, acquire or otherwise reorganize its business. Any such transaction may involve the disclosure and/or receipt of personally identifiable information to or from a prospective buyer, seller, merger partner, etc. For these types of transactions, Fox Marketing and Print Group, LLC will seek appropriate protection for any personally identifiable information subject to disclosure.

The Security of Your Personal Information.

Fox Marketing and Print Group, LLC uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Please note that we do not regard any of the information provided to us in data files uploaded to us for print fulfillment as sensitive information requiring encryption.

When you register with Fox Marketing and Print Group, LLC the password you choose is only as effective as you make it. It is your responsibility to choose an appropriate password and to keep it confidential. You should not share this information with anyone, and you should always log out of a Fox Marketing and Print Group, LLC website or service before leaving your computer to protect against others being able to access your information. If you believe your password has been compromised in any way you should immediately change it by logging on and following the instructions or by calling Fox Marketing and Print Group, LLC's Customer Service for assistance.

Accessing Your Personal Information.

You may have the ability to view online the personal information that you provide to Fox Marketing and Print Group, LLC. To prevent your personal information from being viewed by others, you will be required to sign in with your e-mail address and password to gain access to your account information.

If your account information is incorrect or needs to be changed or updated, you may do so online or by calling Fox Marketing and Print Group, LLC's Customer Service for assistance.

If you have any trouble accessing your account you may call Fox Marketing and Print Group, LLC's Customer Service for assistance. You may be asked to provide proof of your identity before our Customer Service representatives will provide any information related to your account.

Children's Privacy.

Fox Marketing and Print Group, LLC's websites are primarily for business-to-business purposes and transactions and we do not intend to or knowingly collect information on, or target our services or websites to children under the age of 13. We encourage parents and guardians to be active in monitoring their children's online activities.

Use of Cookies.

Fox Marketing and Print Group, LLC's websites use "cookies" to enable you to sign in to our services, help personalize your online experience and to record your online transactions. A cookie is a small text file that will be created at Fox Marketing and Print Group, LLC's request by the browser you are using and then stored on your computer's hard drive. By using cookies, Fox Marketing and Print Group, LLC is able to store your preferences and other information on your computer. This saves you time by eliminating the need to enter the same information each time you visit our website or browse pages within a website, and allows Fox Marketing and Print Group, LLC to personalize the website content on your later visits to these sites.

Automatic acceptance of cookies is typical for most browsers. You usually have the ability to selectively accept or decline cookies by modifying your browser settings. If you choose to decline cookies from Fox Marketing and Print Group, LLC, however, you may not be able to sign in or use the other interactive features of our sites and services that are dependent upon cookies. For example, you will not be able to place orders online, as our shopping cart functionality requires the use of cookies.

Changes to This Privacy Statement.

From time to time, Fox Marketing and Print Group, LLC may update and revise this Privacy Statement to reflect changes in our policies, services and/or in response to our customers' feedback. Because we reserve the right to modify this Privacy Statement at any time, please make sure that you review it frequently. 

Security and Privacy

To order products from Fox Marketing and Print Group, LLC it will be necessary for you to provide certain personal data or other information to this Website via the Internet and we are committed to taking all reasonable steps to safeguard your personal data or other information. We use secure servers and encryption software and various other precautions, but no system is infallible. Such information could potentially be subject to interception or alteration by third parties and it is not possible for Fox Marketing and Print Group, LLC to guarantee absolute confidentiality or security. The information Fox Marketing and Print Group, LLC collects and how it that information is the subject to Fox Marketing and Print Group, LLC's Privacy Statement.

We reserve the right to update and revise this Returns/Refund/Replacement Policy without prior notice to reflect changes in our policies, services and/or in response to our customers' feedback. Please make sure that you review it frequently as any time you place an order with Fox Marketing and Print Group, LLC the current Returns/Refund/Replacement Policy will apply.

We guarantee that our printed and promotional products will not be defective in accordance with industry standards. You may contact our Customer Service Department and a Fox Marketing and Print Group, LLC representative will be pleased to help address any general issues you may have with your order.

If you believe your order is defective or has not otherwise met your requirements please contact Fox Marketing and Print Group, LLC, IN WRITING via the online support system, within six (6) business days of receiving your order. If you do not contact us within this time frame we will assume that your job was satisfactory upon receipt and will be under no obligation to provide a refund or replacement. Once you have contacted us, we will then have five (5) business days to determine if a replacement or refund is appropriate, or to advise you that more information is needed to process your inquiry. If we request additional information to verify an inquiry and it is not provided within a reasonable time, we will be under no obligation to provide a refund or replacement. If we determined that a product is in fact defective or has not otherwise met our obligations, one of the following two resolutions will be offered:

1. We will replace the order.

2. We will refund the original order price.

We reserve the right to request samples of any allegedly defective merchandise prior to either of the above resolutions being agreed to.

A Customer Service representative will generally contact you within 24-48 hours of us making the determination that a replacement or refund is appropriate in order to confirm the approved solution. If you do not make contact with our representative within five (5) business days of their first attempt to contact you with the approved solution we will assume that the issue has been otherwise resolved and no replacement or refund will be given. Once the approved solution is agreed then, unless we agree otherwise, you must return the entire original print order to us, at the address provided by our Customer Service representative, within 15 calendar days after the date the solution is approved. If you do not return it within this time frame you agree that the original order will be charged against your credit card on file with Fox Marketing and Print Group, LLC.

A refund or replacement will only be possible after an approved solution has been authorized and, unless we agree otherwise, provided that the entire original print order has been returned to and received by us.

When applicable, a refund will be issued within 10 business days of our receipt of the original product order.

A replacement will begin production within one (1) business day of our confirmed receipt of the product or such earlier time as we may agree to.

The forgoing is Fox Marketing and Print Group, LLC’s sole responsibility with respect to a defective order. To the maximum extent permitted by law, Fox Marketing and Print Group, LLC is not responsible for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Fox Marketing and Print Group, LLC has been advised of the possibility of such damages), resulting from the order.

The following are some guidelines and examples of issues that do not constitute grounds for a refund, or a return or replacement of a product:

• An order that is refused at time of delivery or undeliverable orders. (We will reship the product at the customer's expense if requested).
• The product is lost, delayed or returned to Fox Marketing and Print Group, LLC due to an error made by the customer in submitting the proper shipping address. (For product that is later found or that is returned to us we will reship the package with a corrected address and charge an additional shipping fee for the shipment).
• Product that is delayed in production and/or shipping as a result of the customer providing inaccurate information.
• Product that incurs a higher shipping charge as a result of the customer providing inaccurate information.
• Product that is delayed in production and/or shipping as a result of shipping company delays, acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, international customs issues, and any other circumstances that are beyond our direct control.
• Product that has experienced a color shift during the conversion to CMYK format, for example as a result of having been submitted by the customer in RGB or PMS Pantone colors.
• Errors that are contained in the uploaded customer file, e.g., misspelling, graphics, bleeds, grammar, damaged fonts, punctuation, wrong cuts, incorrect or missing folds, die lines, crop marks, transparency, overprint, and finished product size. Fox Marketing and Print Group, LLC does not, unless specifically requested, make any changes on customer files.
• Product that experiences print or images that are fuzzy, pixilated or otherwise distorted as a result of the customer providing artwork that is not at a minimum of 300 DPI at 1:1 ratio (or 100%) and/or in CMYK mode.
• Products that do not exactly match color or ink density. Fox Marketing and Print Group, LLC does not color match or match customer specified ink density.
• An inability to print or write on the product, unless the product description states otherwise. A typical UV coated product cannot be printed or written upon. Matte finished products may or may not accept printing or writing. We recommend that you order a sample from us and test it using the printer you will use before placing a final order. Fox Marketing and Print Group, LLC is not responsible for an inability to print or write on a Product, unless the product specifically states that it is suitable for this purpose.
• Orders that are duplicated as a result of customer error.
• Orders that are canceled after the order has entered into production (or any process thereafter).
• Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer’s responsibility to allow sufficient time when placing an order for time sensitive materials.
• A customer’s violation of any of the terms and conditions governing the use of Fox Marketing and Print Group, LLC’s website and/or ordering of product.
• Viruses, worms, trojan horses and other forms of harmful or malicious code that are not detected or removed using Fox Marketing and Print Group, LLC’s standard virus/malicious code detection procedures.
• Loss, corruption of, or damage to your personal information, Customer Content, order history or related information that is stored by Fox Marketing and Print Group, LLC.
• Our failure to notify you of any delay, loss or damage in connection with your printed products or shipment or any inaccuracy in such notice.
• The release of an order by the shipper without obtaining a signature.

Please note that Fox Marketing and Print Group, LLC’s provision of advice, assistance or guidance either on this Website or via our Customer Service representatives does not constitute an acceptance of responsibility or liability for any problems that may arise in connection with any print order or services provided.

Registration

In order to take advantage of the full functionality of this Website and to order products and services it will be necessary for you to register and establish a membership account with Fox Marketing and Print Group, LLC.  In the event that updated, new, additional and/or enhanced features are added to this Website, previously registered users will not generally be required to re-register, however, you may be required to re-acknowledge these Terms and Conditions and/or other terms and conditions that may accompany these new features, updates and/or enhancements.

When you register, you agree to provide accurate and current information about yourself (and your company) as requested during the registration process. You also agree to update and maintain your account information so that it remains accurate and current.

Not all products and services on this website are available to all customers. The products and services available to you will depend on your overall relationship with us. You agree that when you access and use this website, you are only entitled to order those products and services that are assigned to you.

As part of the registration process, you will be required to create a User ID and choose a password. It is your responsibility to choose an appropriate password and to keep it confidential. You are responsible for all activities that occur under your User ID and password. If you believe your User ID/password has been compromised in any way you should immediately change it by logging on to your account and then following the instructions for changing your password. You agree that you will immediately notify Fox Marketing and Print Group, LLC in the event you become aware of any unauthorized use of your user ID and password.

Customer Provided Content

For certain product and service offerings you may elect to electronically upload or otherwise submit data, text, photographs, graphics, messages or other materials (collectively, "Customer Content") to Fox Marketing and Print Group, LLC for inclusion in print products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content. When you upload, or otherwise provide Customer Content to Fox Marketing and Print Group, LLC you warrant and confirm that you either own the copyright to or have permission to copy any documents, text, graphics, photographs, etc., that you submit for inclusion in the print process, and you agree to defend, indemnify and hold Fox Marketing and Print Group, LLC and its officers, directors, employees, shareholders agent and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney's fees incurred by Fox Marketing and Print Group, LLC in defending against such suit, demand or claim.

Fox Marketing and Print Group, LLC does not maintain Customer Content indefinitely. Customer Content uploaded to the Website with an associated order will be kept on file for a period of up to fifteen (15) days. At the end of that time it may be deleted and irretrievable. Please note that Customer Content uploaded to Fox Marketing and Print Group, LLC cannot be used to re-order an additional print job; it is only maintained for reprint purposes.

You agree that you will not send, upload, post or otherwise transmit to Fox Marketing and Print Group, LLC any Customer Content that contains material that: (i) is unlawful, threatening, abusive, defamatory, and/or obscene; (ii) which invades another person's privacy; (iii) which would further the commission or concealment of a crime; (iv) advocates or urges treason, insurrection, sedition or forcible resistance to any law of the United States; (v) is not lawfully yours to transmit; (vi) is the subject of, or which infringes upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right or other intellectual property right of another person or entity; (vii) contains software viruses, trojans, malware, or other harmful or malicious computer code, or that in any other way would way interfere with or disrupt the services and/or production of Fox Marketing and Print Group, LLC and/or or any servers or networks connected to or used in connection with the delivery of such service and production.

You acknowledge that Fox Marketing and Print Group, LLC does not pre-screen Customer Content, but that Fox Marketing and Print Group, LLC reserves the right to do so at any time and that Fox Marketing and Print Group, LLC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Customer Content and/or to refuse to fulfill a print job or order that violates these Site Terms or that may otherwise be objectionable. You further acknowledge and agree that Fox Marketing and Print Group, LLC may preserve Customer Content and may also disclose Customer Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Site Terms; (c) respond to claims that the Customer Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Fox Marketing and Print Group, LLC, its employees, users and the public in general.

Regardless of the upload of Customer Content to this Website, and/or the inclusion of Customer Content into any product or service offered through this Website, Fox Marketing and Print Group, LLC, retains all of its rights in and to all Site Content on this Website, whether created by, for or on behalf of Fox Marketing and Print Group, LLC.

Use of Design Tools

The design tools available on this Website are made available to all users of the Website. In the event you create a design, such as a sign, emblem or logo, you do not obtain any right or claim to any of the individual design elements made available through this Website that enabled the creation of the design, and these design elements are and will continue to be the property of Fox Marketing and Print Group, LLC (or the licensor if applicable) and will remain freely available to other Fox Marketing and Print Group, LLC customers. Your use of the Site Content provided on this Website and/or the creation of products or materials using such Site Content does not create joint authorship, joint ownership, works made for hire, or any other interest of any kind, with Fox Marketing and Print Group, LLC in or regarding such Site Content.

It is solely your responsibility to determine whether any design you may create using the design tools made available to you by Fox Marketing and Print Group, LLC, infringes, or may be subject to a claim of infringement upon the trademark, copyright, or other rights of a third party. You should consult with an attorney as to whether a design you create may infringe upon the rights of another party.

This site may contain links to websites that are owned and/or operated third parties, and that are not under the control of Fox Marketing and Print Group, LLC. These links are provided only as a convenience. Fox Marketing and Print Group, LLC does not evaluate, review, monitor, or endorse the content of such sites and is not responsible in anyway for the information, services, products or other materials available on or offered by such sites, the accuracy of the content on such sites, and /or the privacy, security and safety practices of such sites. You expressly understand and agree that if you access any such sites through a link provided by Fox Marketing and Print Group, LLC then you do so at your own risk.

Uploaded Content Requirements

We strongly recommend that content uploaded to Fox Marketing and Print Group, LLC for print fulfillment is:

At a minimum of 300 DPI at 1:1 ratio (or 100%). Content that does not meet this standard may experience print or images that are fuzzy, pixilated or otherwise distorted for which Fox Marketing and Print Group, LLC does not accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion.

Designed in CMYK and uploaded to Fox Marketing and Print Group, LLC in CMYK with no embedded color profile. (You may upload in RGB or some other standard if you choose, however, the color will be converted and Fox Marketing and Print Group, LLC is not responsible for any inaccuracy or color shift that occurs as a result of the conversion).

Color Quality

Fox Marketing and Print Group, LLC guarantees that its prints will meet CMYK industry standards. We cannot guarantee "match-print" color fidelity and cannot prevent slight color shift throughout an order. Because we cannot control the color reproduction of a customer's computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears on your monitor. Fox Marketing and Print Group, LLC is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. Fox Marketing and Print Group, LLC is not liable for the final color appearance of a UV coated product.

Production Turnaround Time.

Fox Marketing and Print Group, LLC's standard turnaround is dependent on the product ordered; if you do not specify otherwise you will be charged for standard turnaround for the relevant product.

Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.

For your convenience, depending on the product ordered, Fox Marketing and Print Group, LLC offers a variety of different production turnaround times. Not all of the following turnaround times are offered on every product; either the available turnaround times will be listed with product as part of the order process and/or you may contact Customer Service to establish a production turnaround time.

Please note: – Turnaround times for jobs that Fox Marketing and Print Group, LLC does not deem production ready (e.g., those with problems or that require a proof) will not begin until the job is approved and ready for production.

Over/Under Runs

Although we endeavor to ship the quantity ordered, Fox Marketing and Print Group, LLC reserves the right to ship within 5% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run. If an exact quantity is an absolute necessity please contact one of customer service representatives.

Order Approval/ Proofing

Fox Marketing and Print Group, LLC has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if a Fox Marketing and Print Group, LLC customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that Fox Marketing and Print Group, LLC will review any other order you place. Orders are printed in their "as submitted" form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. Fox Marketing and Print Group, LLC DOES NOT make any changes on customer files unless specifically requested. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. Fox Marketing and Print Group, LLC will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, bleeding, erroneous cut or fold lines, die lines or crop marks, sizing, etc.

Fox Marketing and Print Group, LLC provides client online proofing for certain products.  All considerations noted above such as content uploading requirements, color quality, etc apply.  Fox Marketing and Print Group, LLC does not provide proofs of any order, other than online, unless the customer requests it as part of the order process and it is an option available for the product. Contact Customer Service regarding additional proof requests. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).

If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.

Promotions, Special Offers and Discount Coupons

From time to time Fox Marketing and Print Group, LLC may offer promotions and special offers identified by a Coupon Code. Each Coupon Code will have different requirements and rewards. Typically, you will receive a Coupon or an email that contains the Coupon Code. If you receive a Coupon or email that contains a Coupon Code, please read it carefully -- all requirements stated in the Coupon or email must be met in order to receive or take advantage of the promotion or special offer. Unless otherwise stated all Coupon Codes are limited to one-time use and are limited to current Fox Marketing and Print Group, LLC account holders in good standing.

Promotions and special offers may be limited to certain account holders.

To take advantage of a promotion or special offer, enter the Coupon Code in the applicable field when placing an order. Not all products are eligible for promotions and special offers. If a Coupon Code does not function when entered, it means the product at issue does not qualify for the promotion or special offer; this determination is final.

A Coupon Code may not be combined with any other promotion, special offer, discount or reward offered by Fox Marketing and Print Group, LLC. If you enter a Coupon Code or take advantage of a promotion, special offer, discount or reward, you will not be able to enter another Coupon Code or take advantage of any other promotion, special offer, discount or reward.

Coupon Codes only apply to products ordered through Fox Marketing and Print Group, LLC’s website; they may not be used in conjunction with the purchase of products sold by or under the brands of third parties (including, Fox Marketing and Print Group, LLC affiliates and/or websites linked to any existing Fox Marketing and Print Group, LLC website).

Coupon Codes cannot be used to pay for taxes, shipping and handling or other charges. If the promotion or special offer has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.

If a promotion or special offer is for a defined amount (e.g. $10.00 off) and applies to a multiple-item order (e.g., multiple sets of business cards), it will be allocated to each eligible item based on the proportion of the item's value to the total value of all eligible items, excluding shipping and handling, taxes and other charges. Certain items may not be eligible for the promotion and will not be included in the calculation.

Promotions and special offers are only valid for a limited time. They will expire on the date or within the timeframe specified in the offer. If no date or timeframe is specified, a promotion or special offer is valid until the end of the month in which the Coupon Code is first eligible for use.

Coupon Codes (and the Coupons or emails that contain them) are not for resale, have no independent cash value, are not redeemable for cash, and will not be replaced if lost, stolen or deleted.

Coupon Codes will not be retroactively applied against orders already placed with Fox Marketing and Print Group, LLC.

If a Coupon Code is used and the entire order is cancelled or rejected, or if you return all items in the order then, subject to the terms of our Return/Refund/Replacement Policy, you will be refunded only the actual amount paid. The coupon code will no longer be valid.

If only part of your order is cancelled or rejected, or if you return only some of the items in your order, then subject to the terms of our Returns/Refund/Replacement Policy, the relevant discount or promotion will be applied to the item(s) that are kept. The foregoing notwithstanding, under no circumstances will a promotion or special offer of any kind be applied to create a credit balance. If the balance of a partially canceled, rejected or returned order is less than the value of the promotion or special offer, the promotion or special offer will be applied to the outstanding balance (not including shipping and handling, taxes and other charges). The balance of the promotion or special offer is void, and the Coupon Code will no longer be valid.

Fox Marketing and Print Group, LLC reserves the right to discontinue a promotion or special offer or coupon at any time and with immediate effect.

Payment

All prices and dollar amounts on this Website are in United States dollars. Fox Marketing and Print Group, LLC presently accepts the following credit cards: VISA, MasterCard. We reserve the right to stop accepting credit cards from one or more issuers.

In order for you to register with and order products and services from Fox Marketing and Print Group, LLC it is necessary for you to provide and keep on file a valid, authentic and current credit card, which you are authorized to use. By submitting a credit card number to Fox Marketing and Print Group, LLC you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorized to use it. You agree that in the event the credit card information you have provided becomes invalid, out of date or that you are no longer authorized to use the card, you will immediately provide another credit card number that is valid, authentic and current, and which you are authorized to use. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a Fox Marketing and Print Group, LLC customer service representative if extended processing is required to complete your transaction request through our Website. This may affect to your estimated delivery date.

Unless Fox Marketing and Print Group, LLC agrees otherwise, all product and service orders must be paid for at the time of the order and accompanied by an authorization to charge a credit card on file with Fox Marketing and Print Group, LLC or to charge a valid, authentic and current credit card, which you are authorized to use, that you provide at the time of the order. (If new credit card information is provided at the time of the order it will be added to the credit card information kept on file; Fox Marketing and Print Group, LLC will not assume that previously provided credit card information is not valid). If a charge against a credit card you provide is not authorized or accepted, or is subsequently refused or rejected, we reserve the right to cancel your order without notice or liability.

In the event that Fox Marketing and Print Group, LLC and you have agreed upon an alternative method of payment and the payment is not received within 5 business days of the date on which payment was due you hereby irrevocably agree that Fox Marketing and Print Group, LLC may charge one or more of the credit card(s) you have on file for the full amount of your outstanding account balance.

Order Cancellation

An order can be canceled at any time prior to it entering into production. If you cancel an order prior to it entering into production a Fox Marketing and Print Group, LLC Customer Service representative will inform you of any cancellation charges incurred. (Please allow at least 10 business days for any refunded monies to be credited to your account). A print order cannot be canceled and no refund will be given once it has entered into production or any process thereafter. No refunds are issued for Logo and Graphic design services. All cancellations must be completed through this website by accessing your Pending Orders or contacting Customer Service. If you do not see a button for cancellation, the job has gone into production and cannot be canceled.

Copyright Ownership. This Website, the Website layout and design, and all Website page themes and skins are the property of Fox Marketing and Print Group, LLC and are protected by U.S. and international copyright laws. All content of the Website, including without limitation, HTML text, graphics, other files, code, software layout, designs, forms, templates, artwork, photographs, images, document layouts, text, fonts, music, software tools, and other information, either alone and/or as compilation thereof (collectively, the ‘Site Content"), constitutes the copyrighted property of Fox Marketing and Print Group, LLC or of those parties from whom Fox Marketing and Print Group, LLC has licensed such property, and is protected by United States, international and other laws. Fox Marketing and Print Group, LLC reserves all rights in and to this Website and the Site Content worldwide. Your use of this Website and/or any Site Content does not convey to you or any other person an interest of any kind to the Site Content. Fox Marketing and Print Group, LLC reserves the right to add to, delete from, or modify any part of the Site Content at any time without prior notice.

Trademarks. " "Fox Marketing and Print Group, LLC," "WinAnElection" and their respective designs and/or logos, are either trademarks or registered trademarks of Fox Marketing and Print Group, LLC and may not be copied, imitated or used, in whole or in part, without the prior written permission of Fox Marketing and Print Group, LLC. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of Fox Marketing and Print Group, LLC, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Fox Marketing and Print Group, LLC. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Website are the property of their respective owners.

Restrictions on Use. Except as expressly stated in the Site Terms, none of the materials and Intellectual Property described herein may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Fox Marketing and Print Group, LLC, or the respective intellectual property owner. Any use of Site Content -- including any commercial use, reproduction for purposes other than as permitted under these Site Terms, modification, distribution, republication, display, or performance -- without the prior written permission of Fox Marketing and Print Group, LLC is strictly prohibited.

Software. Any software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively "Software"), that may be made available on or through this Website is licensed to you by Fox Marketing and Print Group, LLC on a non-exclusive and limited basis solely for the purpose of creating and ordering products or services from Fox Marketing and Print Group, LLC. Fox Marketing and Print Group, LLC does and shall retain full and complete title and all intellectual property rights to such Software. You shall not copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any such Software.

DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITY

THIS WEBSITE AND THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE, ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOX MARKETING AND PRINT GROUP, LLC, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, WITH RESPECT TO THIS WEBSITE AND THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE. FOX MARKETING AND PRINT GROUP, LLC DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, THAT THE SERVICES AND PRODUCTS OFFERED WILL MEET THE USER'S REQUIREMENTS, OR THAT THE SERVICES AND PRODUCTS WILL BE PROVIDED IN A TIMELY, UNINTERRUPTED OR SECURE MANNER. Fox FOX MARKETING AND PRINT GROUP, LLC IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. FOX MARKETING AND PRINT GROUP, LLC DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES, TROJANS, MALWARE, OR OTHER HARMFUL OR MALICIOUS COMPONENTS, EVEN IF FOX MARKETING AND PRINT GROUP, LLC OR IT'S AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF SUCH POSSIBILITY. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE IS AT YOUR SOLE RISK.

IN NO EVENT SHALL FOX MARKETING AND PRINT GROUP, LLC, OR ITS SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, BE LIABLE (JOINTLY OR SEVERALLY) TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES OF ANY KIND OR NATURE ,UNDER ANY LEGAL THEORY, INCLUDING DAMAGES RESULTING FROM LOSS OF USE, LOSS OF PROFITS AND/OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT FOX MARKETING AND PRINT GROUP, LLC HAS BEEN ADVISED OF POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (1) THE USE OR PERFORMANCE OF THIS WEBSITE; (2) ERRORS OR FAULTS IN THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE; (3) THE USE OF INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS PROVIDED THROUGH THIS WEBSITE; (4) THE INABILITY TO USE THIS WEBSITE, ANY PART OF THIS WEBSITE, OR ANY FUNCTION OFFERED BY THE WEBSITE; (5) A FAILURE TO PROVIDE PRODUCTS OR SERVICES ORDERED FROM FOX MARKETING AND PRINT GROUP, LLC (OR ANY AFFILIATE THEREOF) FOR ANY REASON INCLUDING ANY LOST, CORRUPTED OR DAMAGED CUSTOMER DATA, NON-DELIVERY, MIS-DELIVERY, LATE DELIVERY, OR LOST OR DAMAGED SHIPMENTS; (6) MISTAKE, OMISSION, DELAY, OR INTERRUPTION OF SERVICE; AND/OR (7) CONTAMINATION BY VIRUS, TROJAN, OR MALWARE OF ANY KIND.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.

FOX MARKETING AND PRINT GROUP, LLC, TOGETHER WITH ITS SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, SHALL NOT BE RESPONSIBLE FOR ANY DIRECT DAMAGES, AND SHALL NOT PROVIDE ANY CREDIT, REFUND OR ADJUSTMENT OF ANY KIND OR NATURE THAT IS IN EXCESS OF THE AMOUNT ACTUALLY PAID TO FOX MARKETING AND PRINT GROUP, LLC (AFTER ACCOUNTING FOR AND DEDUCTING, AS APPLICABLE, SPECIAL OFFERS, DISCOUNTS, REWARDS POINTS, ETC.) FOR THE PRINTED PRODUCT (AND SHIPPING COSTS IF APPLICABLE) AT ISSUE.

UNDER NO CIRCUMSTANCES WILL FOX MARKETING AND PRINT GROUP, LLC BE LIABLE TO YOU IN ANY WAY FOR ANY SITE CONTENT YOU MAY BE EXPOSED TO THAT YOU MAY FIND OFFENSIVE, INDECENT OR OBJECTIONABLE.

GOVERNING LAW

The Site Terms and your use of this Website shall be governed by and construed in accordance with the laws of the State of Nevada, without resort or giving effect to conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these Site Terms and/or your use of this Website shall be filed and adjudicated only in the federal or state courts located in Las Vegas, Nevada, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of or under these Site Terms and or your use of this Website. This Agreement is not governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is expressly excluded.

INDEMNIFICATION

You agree that you shall indemnify and defend and hold Fox Marketing and Print Group, LLC and its officers, members, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that, directly or indirectly, arise out of or are related to: (i) your breach of any provision of the Site Terms; (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from Fox Marketing and Print Group, LLC, that was not part of the standard Site Contents, infringes on the rights of a third party (iii) and/or (c) any of your activities conducted in connection with this Website, your use thereof, and/or the products and services ordered through this Website.

TERMINATION

Fox Marketing and Print Group, LLC may suspend or terminate your account and or your right to utilize the services made available through this Website in the event that it determines or has reasonable grounds to suspect that you are in violation of the Site Terms.

Notwithstanding any of these Site Terms that may suggest otherwise, Fox Marketing and Print Group, LLC reserves the right, without notice and in its sole discretion, to terminate your right to use this Website for any reason or no reason at all, and to block or prevent future access to and use of this Website by you. In the event your right to use this website is terminated, these Site Terms shall still apply.